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Welcome to McKenzie Group Practice

McKenzie Group Practice Logo

The Doctors and staff at McKenzie Group Practice would like to welcome you to our website and aim to provide high quality-health care to all patients.

If you are registered for Online Services, you will have access to book or cancel an appointment, order repeat prescriptions and view patient summary care records and detailed coded medical records using the links at the bottom of this page.

If you would like to register for online services, please contact the surgery for further details.

12-15 year old COVID vaccination update:

We are pleased to announce that McKenzie Group Practice is opening up our vaccination clinic to ALL 12-15 year olds.

We have signed an agreement today to enable us to vaccination all children in this cohort, not just our primary care network patients.

Our next walk in clinic is Tuesday 18th January, Victoria Road Medical Centre, 2:30pm - 7:00pm (no appointment required).

  •  Any 12-15 year old attending, must be with a parent who has parental responsibility.

  • Children can get a 1st dose of the vaccine from the day they turn 12.

  • Most children can get a 2nd dose from 12 weeks after they had their 1st dose.

  • If your child has tested positive for COVID-19 and is not at high risk from COVID-19, they need to wait 12 weeks before they can have a COVID-19 vaccine.

  • Can be registered at ANY GP practice and attend.


More information available regarding the vaccination for this cohort ๐Ÿ‘‰

Updated 13.01.22

Hartfields Medical Centre update:

Harfields Medical Centre will re-open on Monday 10th January 2022 after a temporary closure due to the COVID-19 pandemic.

McKenzie Group Practice continues to work with Tees Valley CCG regarding the next stages of engagement, in relation to the future of Hartfields Medical Centre.

Thank you.

Updated 10.01.22

IMPORTANT NOTICE: Temporary change to fit notes 


Please see the following guidance that came into place on 17th December 2021:

In order to free up GP capacity to focus on delivering the coronavirus booster programme, employees will not be required to provide their employer with medical evidence of sickness absence for the first 28 days of absence. GPs will still be required to supply fit notes for periods of absence exceeding 28 days.

For Statutory Sick Pay (SSP), where employees go off sick on or after 10 December 2021, employers can only ask employees for proof of sickness (such as a fit note) after 28 days of sickness (including non-working days). Proof of sickness cannot be requested earlier than 28 days. If you started your sick leave BEFORE 10 December 2021, you must give proof if you have been off work for more than 7 days, including non-working days.

Fit notes do not have to be provided for DWP benefit claims until 27 January. This will not affect claims to benefit.

This change takes effect from 17 December, but applies to absences beginning on or after 10 December 2021, up to and including absences which begin on or before 26 January 2022. The self-certification period will revert to seven days for absences beginning on or after 27 January 2022.

Please do not request a fit note from the practice if your illness began on or after 10th December 2021.


Visit the following link for more information: GOV.UK TAKING SICK LEAVE

Updated 10.01.22

COVID Vaccination Clinics

COVID vaccine walk-in clinics at Victoria Medical Centre, Hartlepool (no appointment required)

Tuesday 25th January 2:30pm - 7:00pm

Tuesday 1st February 2:30pm - 7:00pmTuesday 8th February 2:30pm - 7:00pm

For all requiring 1st doses, 2nd doses (must be 8 weeks after your 1st dose) and boosters for those over 16. Boosters are only available if it has been 3 months since your 2nd dose - OPEN TO ALL NOT JUST OUR PATIENTS 

We are also vaccinating all 12-15 years old for their 1st vaccination.

Updated 20.01.22

Other local information if you cannot attend any of our clinics > Where and when you can you get a walk-in Covid-19 jab in Tees Valley?


Hartfields Medical Centre Closure 


The Hartfields site of McKenzie Group Practice based at Hartfields Extra Care Village in Hartlepool has been temporarily closed since mid-March 2020 due to the COVID-19 pandemic. This temporary closure was to enable us to use our staff more effectively and to ensure we could comply with social distancing requirements.

The site re-opened on Monday 10th January 2022. 

We will be applying to NHS Tees Valley Clinical Commissioning Group (CCG) to request the closure of the Hartfields site permanently to bring services together at our other sites to enhance clinical quality and practice resilience, to run more efficiently, and continue to deliver high quality of care to patients.


We currently have a registered list of 2180 patients at Hartfields Medical Centre.


We have underwent a six-week period of patient and stakeholder engagement (between Monday 19 July – Sunday 29 August 2021) to gather the views and experiences during the temporary closure of the branch.


We asked all patients over the age of 16 years who are registered with any of our McKenzie Group practices (McKenzie House, Victoria Medical Centre, Wynyard Road Medical Centre, Hartfields Medical Centre or Throston Medical Centre) to complete the survey. We want to understand what the impact of the temporary closure has been on you and your family, as well as to better understand the potential impact of permanent closure. This will then inform our, and the CCG's, decision making about primary care services in the area.


We have since committed to a further period of engagement and are currently agreeing with stakeholders what this should look like.

Thank you to all of those who participated in the previous survey.

Updated 10.01.22





Our practice offers an eConsultation service which currently operates Monday to Friday.

Please note it will not be in use on bank holidays. 

Important information: If you are using the service to request a fit note, please ensure you select the 'I want administrative help' option and provide as much information as possible.


We advise against using the eConsultation service for children, as they are not responded to immediately. Please always contact the practice for an unwell child. We will always make allowances for same day emergency appointments for unwell children.

This service is in high demand and cannot be used for routine appointment requests, changing appointments or cancelling appointments. We appreciate that phone lines are very busy but this would be unfair to other service users.

We cannot accept HRT or contraceptive pill requests via eConsult as these require a practice nurse appointment.

eConsultations are reviewed by our care navigators and allocated accordingly to the most appropriate clinician. An eConsultation does not mean a GP will telephone call you, often the clinicians provide responses and we respond via your email or mobile number. Thank you.


CQC Rating

The practice was assessed by the Care Quality Commission (CQC) on 6th February 2018. 

Please see the link below to view our report.

(Site updated 26/01/2022)
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